Welcome to pineconeai

AI-Powered Payments That Grow Your Mission

Donor-aware, auto-renewal, and charge-recovery built in so you can raise more with less admin time.

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Rated 4.97/5 from 500+ reviews

working overtime

solving equation

making progress

working overtime

solving equation

making progress

aligning team

sending invoices

resolving conflicts

aligning team

sending invoices

resolving conflicts

personalizing schedule

surfacing info

generating summary

personalizing schedule

surfacing info

generating summary

working overtime

solving equation

making progress

working overtime

solving equation

making progress

aligning team

sending invoices

resolving conflicts

aligning team

sending invoices

resolving conflicts

personalizing schedule

surfacing info

generating summary

personalizing schedule

surfacing info

generating summary

A payments engine, custom built to grow non-profits.

PineconeAI automates mid-tier and everyday giving with modern payment rails and donor / donation intelligence. Giving you everything you need to keep gifts coming in—and growing.

AI-Powered Donation Forms

A single check-out form adapts for each donor—optimizing new and recurring giving, donor lifetime value, and memberships to boost your revenue.

Auto-Renewal and Recovery

Intelligent card updaters and smart retry windows quietly fix failed charges for auto-renewals, pledges, and recurring giving so you avoid awkward emails.

“PineconeAI handles all of our payment needs.”

Request a demo

Build Predictable Revenue

Make sustaining support surprisingly delightful for donors and dependable for your team. With digital wallets, ACH, intelligent dunning, automated renewals, and ML-driven upsells, PineconeAI converts good intentions into on-time gifts—again and again.

“Renewals just... happen. Our team finally stopped playing collections and started building more meaningful relationships with supporters.”

Clear controls for finance, development, and operations—without extra clicks or unnecessary complexity.

AI Features

Intelligence that maximizes giving — for today and tomorrow.

A payments engine built for how non-profits actually work, with campaign intelligence built-in on day one.

Donor Intelligence

Our forms think, so your donors don't have to.

‍We recognize returning donors, pre-fill information, validate memberships, prompt for increases in giving, and provide incentives to cover fees and opt-in to auto-renewal. All while you're executing against your mission.

Adaptive Campaigns

We help donors complete their donations.

Donations fail. Cards expire, donors forget, and carts get abandoned. We pick these failures up and execute campaigns against them to recover your revenue and keep donors happy. Don't worry, it's all respectful—never spammy.

Modern Payments

We support crypto, and credit cards too.

From credit cards and ACH transfers, to digital wallets (including Apple Pay, Google Pay, PayPal, Venmo) and even cryptocurrency, we support it all. We meet your donors where they, and their payment methods, are—every time.

Need some help?

We’re here to provide support and assistance.

Contact our team

Rated 4.97/5 from 500+ reviews

Simple, transparent pricing that scales with your mission.

We want you to start confidently, and grow sustainably. We neither price per seat nor block features behind a paywall. We price per-transaction.

Generally, you keep $94.50 of every $100 donated.^*
_{*When donors cover fees, you keep the full $100.}

Stripe Fees

After approval, your typical per-transaction fee with Stripe is 2.2% + $0.30

$2.50

/ $100

Stripe fees vary based on payment method

Includes:

Secure card + digital wallet processing
PCI-DSS compliance via Stripe-hosted Checkout
Tokenization and vaulting of payment details
Standard payouts directly to your bank account
Dispute / chargeback tools and notifications
Real-time dashboard, reports, and donation analytics
3D Secure / SCA Support

PineconeAI Fees

From day one, your per-transaction platform fee is 3% for all payments — and it never increases

$3.00

/ $100

Unlimited users, unlimited records, unlimited donations

Includes:

Automated renewals with smart retries and dunning
Donor recognition and automatic linking
Pledges and installments with progress tracking
Workflow automations and custom integrations
Respectful dunning campaigns — fully automated
Network card updates + expired card handling
Automatic upgrades to new AI features